Ordering & Production

Are your dresses ready to ship?
To maintain exceptional quality and exclusivity, every Maison Lovéa Paris gown is made on demand after your order is confirmed. Please allow 2 to 3 business days for our artisans to craft your piece.

Shipping

How long does delivery take?
After the production phase (2-3 days), shipping typically takes between 15 to 20 business days. We offer Free Worldwide Shipping on all orders.

Returns & Refunds

What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, in original condition, and with all luxury tags and packaging intact.

Can I return an item after 30 days?
No, requests made after the 30-day window unfortunately cannot be accepted for a refund or exchange.

How do I start a return?
Simply email us at contact@loveaparis.fr with your order number, and our concierge team will guide you through the process.